1. Recommending a hotel
- right downtown.
- The rates are reasonable.

Dialog |
[JOAN] I have a meeting there on March 15th. Can you recommend a good hotel? |
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[TODD] How about the Hotel Anna? It’s right downtown . The rates are reasonable. |
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[JOAN] Thanks good. How much is it a night? |
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[TODD] I think it’s around 200 a night. |
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[JOAN] Not bad. Is there a fitness center in the hotel ? |
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[TODD] Yes, there is. Oh! And you get free wireless internet in your room. I love that. |
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[JOAN] What are the rooms like ? |
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[TODD] They’re nice. The bathrooms are pretty small. But they’re modern and clean. |
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[JOAN] Great! sounds perfect. |
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It isn’t near the airport.
It’s close to shopping.
Every room has free wireless internet.
It doesn’t have a business center.
2. Making a hotel reservation

Making a hotel reservation |
[CLERK] Hotel Anna,How Can I help you? |
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[JOAN] I’d like to make a reservation please. |
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[CLERK] For how many people? / For how many nights? |
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[JOAN] Just me. |
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[CLERK] OK, When are you checking in ? |
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[JOAN] Check in March 15th and check out March 19th |
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[CLERK] 15th to 19th. So, that. Would you like a single room or a double ? |
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[JOAN] A single please. I’d like to have a nonsmoking room. |
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[CLERK] That’s no problem. Would you like me to reserve it for you, now? |
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[JOAN] What’s the rate? |
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[CLERK] It’s 210 a night. |
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[JOAN] OK, Yes. Please reserve it for me now. My name is Baxter. |
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[CLERK] May I have your credit card number? |
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[JOAN] It’s 3788-6672-4038-24. |
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[CLERK] Great. Just one moment … All set. Can I help you with anything else? |
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3. Checking in to a hotel
- suitcase
- front desk
- luggage
- lobby
- key card
- credit card
- elevator
- hotel clerk
- umbrella

Dialog |
[CLERK] Good afternoon,May I help you? |
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[JOAN] Yes, I'm checking in . |
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[CLERK] May I see your passport? |
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[JOAN] Yes, Here you are. |
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[CLERK] OK, Welcome to the hotel Ana. So that’s two people, for four nights. |
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[JOAN] Actually, it’s for one person – just me. |
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[CLERK] Oh, sorry about it, Ah, yes - a nonsmoking single. |
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[JOAN] That’s right. |
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[CLERK] And you're staying with us for four nights , checking out on the 19th. |
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[JOAN] Yes. |
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[CLERK] OK, May I see your credit card? |
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[JOAN] Here you are. |
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[CLERK] Wonderful ! You're all set . Here your credit card and Passport. Here’s your key card for 1412. |
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[CLERK] You can take the elevator behind you . Would you like help with your luggage? |
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[JOAN] No, Thank you. |
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[CLERK] Ok, Have a pleasant stay . [‘plez(ə)nt] |
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We’re checking in on the 3rd and checking out on the 14th.
So, that’s one person for 10 nights.
4. Checking out to a hotel
- plus room service
- It’s not a big deal.
- receipt

Dialog |
[CLERK] Good morning,May I help you? |
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[JOAN] Yes, I'd like to check out , please. |
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[CLERK] How was your stay? |
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[JOAN] Pretty good, But The neighborhood's a little noisy . |
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[CLERK] Oh, I’m sorry to hear that.. |
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[JOAN] It’s okay. I love the room. The fitness center's amazing . |
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[CLERK] Great! Would you like pay with your credit card? |
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[JOAN] please. |
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[CLERK] That’s 996. |
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[JOAN] Really? That seems high. |
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[CLERK] Would you like a receipt ? |
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[JOAN] Yes, I need the receipt. |
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Your bill comes to 996.
The total amount is 996.
That doesn’t seem right.
I’d like to review my bill, please.
How would you like to pay for that?