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1. Recommending a hotel

  • right downtown.
  • The rates are reasonable.

Dialog
[JOAN] I have a meeting there on March 15th. Can you recommend a good hotel?
[TODD] How about the Hotel Anna? It’s right downtown. The rates are reasonable.
[JOAN] Thanks good. How much is it a night?
[TODD] I think it’s around 200 a night.
[JOAN] Not bad. Is there a fitness center in the hotel ?
[TODD] Yes, there is. Oh! And you get free wireless internet in your room. I love that.
[JOAN] What are the rooms like?
[TODD] They’re nice. The bathrooms are pretty small. But they’re modern and clean.
[JOAN] Great! sounds perfect.

It isn’t near the airport.
It’s close to shopping.
Every room has free wireless internet.
It doesn’t have a business center.

2. Making a hotel reservation

Making a hotel reservation
[CLERK] Hotel Anna,How Can I help you?
[JOAN] I’d like to make a reservation please.
[CLERK] For how many people? / For how many nights?
[JOAN] Just me.
[CLERK] OK, When are you checking in?
[JOAN] Check in March 15th and check out March 19th
[CLERK] 15th to 19th. So, that. Would you like a single room or a double ?
[JOAN] A single please. I’d like to have a nonsmoking room.
[CLERK] That’s no problem. Would you like me to reserve it for you, now?
[JOAN] What’s the rate?
[CLERK] It’s 210 a night.
[JOAN] OK, Yes. Please reserve it for me now. My name is Baxter.
[CLERK] May I have your credit card number?
[JOAN] It’s 3788-6672-4038-24.
[CLERK] Great. Just one moment … All set. Can I help you with anything else?

3. Checking in to a hotel

  • suitcase
  • front desk
  • luggage
  • lobby
  • key card
  • credit card
  • elevator
  • hotel clerk
  • umbrella

Dialog
[CLERK] Good afternoon,May I help you?
[JOAN] Yes, I'm checking in.
[CLERK] May I see your passport?
[JOAN] Yes, Here you are.
[CLERK] OK, Welcome to the hotel Ana. So that’s two people, for four nights.
[JOAN] Actually, it’s for one person – just me.
[CLERK] Oh, sorry about it, Ah, yes - a nonsmoking single.
[JOAN] That’s right.
[CLERK] And you're staying with us for four nights, checking out on the 19th.
[JOAN] Yes.
[CLERK] OK, May I see your credit card?
[JOAN] Here you are.
[CLERK] Wonderful ! You're all set. Here your credit card and Passport. Here’s your key card for 1412.
[CLERK] You can take the elevator behind you. Would you like help with your luggage?
[JOAN] No, Thank you.
[CLERK] Ok, Have a pleasant stay. ['plez(ə)nt]

We’re checking in on the 3rd and checking out on the 14th.
So, that’s one person for 10 nights.

4. Checking out to a hotel

  • plus room service
  • It’s not a big deal.
  • receipt

Dialog
[CLERK] Good morning,May I help you?
[JOAN] Yes, I'd like to check out, please.
[CLERK] How was your stay?
[JOAN] Pretty good, But The neighborhood's a little noisy.
[CLERK] Oh, I’m sorry to hear that…
[JOAN] It’s okay. I love the room. The fitness center's amazing.
[CLERK] Great! Would you like pay with your credit card?
[JOAN] please.
[CLERK] That’s 996.
[JOAN] Really? That seems high.
[CLERK] Would you like a receipt ?
[JOAN] Yes, I need the receipt.

Your bill comes to 996.
The total amount is 996.
That doesn’t seem right.
I’d like to review my bill, please.
How would you like to pay for that?

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